Terms and Conditions

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AGREEMENT

By donating to our organisation you are agreeing to our terms and conditions including our refund policy. Please review the following prior to making your donation.

KENNERLEY CHILDRENS HOMES TRADING POLICIES

We adhere to all relevant fair trading laws, policies and practices. Find out more at www.consumer.tas.gov.au and http://www.accc.gov.au.

 

PAYMENT OPTIONS

How to pay

Once you have made your selection you will be guided through the payment process. The method of payment on our website is by credit card. We do not capture or store your credit card details, only the authority from our bank that your credit card payment has been approved. If you authorize a recurring donation, your credit card details are stored by our payment processor in accordance with payment card industry standards.

 

The cards we accept

We accept Visa, Mastercard and American Express cards via a secure payments system which is linked directly to our bank who will authorize all credit card payments. We can accept cards issued in Australia or overseas.

 

Payment currency

All transactions are processed in Australian dollars.

 

Receipt

We issue a printed receipt with a copy of the payment information received from our Bank for each order or donation. Donations of $2 and more are tax deductible.

 

Refunds and cancellations

A refund may be available if you make an error in your donation. Any refunds will be made by credit to the card used for the original purchase or donation. If you make an error please, email together@kennerleykids.org.au or call 62725900 as soon as possible. Donations cannot be cancelled if we have already notified a third party of its receipt.

 

CONTACT DETAILS

Kennerley Childrens Homes

9 Timsbury Avenue

GLENORCHY

TAS 7010

 

PO Box 576

GLENORCHY

TAS 7010

 

Phone: 62 725900

Facsimile: (03) 62739100

Email: together@kennerleykids.org.au

Web: kennerleykids.org.au

ABN 80 931 522 157

 

CUSTOMER SERVICE CONTACTS

As above.

 

BUSINESS LOCATION

Kennerley Children’s Homes is a public benevolent institution registered with Australian Charities and Not for Profits Commission.  Endorsed as a deductible gift recipient.

The assets and income of the organisation shall be applied solely to further its objects and no portion shall be distributed directly or indirectly to the members of the organisation except as genuine compensation for services rendered or expenses incurred on behalf of the organisation.

To submit a general enquiry please Contact Us.

 

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